Frequently Asked Questions
How do I join FITNESS nGO?
You have to come in person at our physical location to sign up.
Does FITNESS nGO offer Personal Training?
Absolutely. We have the best pricing, certified personal trainers, and equipment for you to crush your goals.
Can I bring a guest with me?
Yes. Due to the nature of keeping a club that doesn't get overcrowded, we allow you to use your guest privileges 4 times per month.
Can I freeze my membership?
Yes you can. Email customer service your request: service@fitnessngo.com include your full name, and phone number listed on your account.
How do I cancel my membership?
We make it easy and convenient. Be mindful of our required 30 day notice to cancel. Send your request by email to: service@fitnessngo.com
Include your full name, and phone number listed on your account.
How old must you be to become a member?
16 years of age is our minimum age requirement.